Privacy Policy

Last updated: 11 June 2026

ZJG Ltd. ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect any personal information you provide to us via our website, email, phone or any other means.

1. Who We Are

ZJG Ltd. is a limited company registered in England and Wales (Company No. 09876543). Our registered office is Flat 44 Groove House, 2 Stylus Place, Hayes, England, UB3 1AD. For any privacy-related queries, please contact us at zjgltd2026@gmail.com.

2. Information We Collect

We may collect and process the following categories of personal data:

• Contact details: name, email address, phone number and postal address.
• Project information: details you provide about your proposed construction works, property and requirements.
• Technical data: IP address, browser type, device information, operating system and site usage data collected via cookies (see our Cookie Policy).
• Correspondence: records of emails, phone calls and messages exchanged with us.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide requested quotations
• Deliver contracted construction services and manage your project
• Process payments and maintain financial records
• Comply with our legal, regulatory and accounting obligations
• Improve our website, services and customer experience
• Send occasional service updates (only where you have opted in)

4. Lawful Basis for Processing

We rely on the following lawful bases under the UK GDPR:

• Contract: where processing is necessary to deliver services you have requested.
• Legitimate interest: where we have a legitimate business need that does not override your rights.
• Legal obligation: where we are required to process data by law.
• Consent: where you have explicitly opted in (e.g. marketing emails).

5. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties only where strictly necessary — for example, subcontractors working on your project, our accountants, legal advisers, insurance providers, or regulatory bodies. All third parties are required to handle your data in accordance with applicable data-protection laws.

6. Data Retention

We retain personal data only for as long as is necessary for the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Project records are typically retained for 12 years in line with construction industry contract obligations.

7. Your Rights

Under UK data-protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data (subject to legal obligations)
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

8. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, alteration or disclosure. These include encrypted connections, secure cloud storage, access controls and regular staff training.

9. International Transfers

Your data is stored within the UK and European Economic Area wherever possible. If any transfer outside these regions is necessary, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Material changes will be communicated to you directly where appropriate.

11. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact our data protection team at zjgltd2026@gmail.com or write to us at our registered office address.